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NOTICE: On October 20, 2011, Yap Voicemail will be discontinued.

Yap Voicemail Discontinuation - FAQs

On October 20, 2011, Yap Voicemail will be discontinued. To restore your phone’s original voicemail, please dial the appropriate code directly from your phone:

  • AT&T: ##004# 
  • Sprint: *38
  • T-Mobile: ##004#
  • Verizon: *73

Below are answers to questions you may have. For all other inquiries regarding Yap Voicemail, please contact us at support@yapvoicemail.com




1. What do I need to do to restore my phone's original voicemail?

To restore your phone's original voicemail, you MUST dial ##004# (AT&T users) or *73 (Verizon users) or ##004# (T-Mobile users) from your phone. IMPORTANT: Deleting the Yap Voicemail application from your phone will NOT restore your phone's original voicemail. 


2. How can I transfer my voicemail messages that are currently in the Yap Voicemail application?

You can open an individual message and tap the 'Email' button to send yourself a copy.


3. When will the service terminate?

Yap Voicemail will cease operating October 20, 2011.  


4. What will happen when callers attempt to leave a message after the termination date?

Callers will receive a a recorded message saying that "Voicemail is no longer available for the user you dialed."